Frequently Asked Questions
Reminder: Healing Is An Action Word
We provide a safe space where you can openly explore your emotions, heal, and grow on your journey to wellness.
Your initial intake session will be about 60-90 minutes. After the initial intake, regular therapy sessions last between 45-60 minutes depending on your treatment plan.
It is recommended that you attend therapy once weekly unless your needs require more or less often. In the first therapy session you and your therapist will determine how often you should attend.
Typically, weekly therapy lasts 6 months to 1 year, but some issues can be resolved much sooner. However, more intensive concerns may require additional treatment.
Your ID and insurance card (if not uploaded already) and method of payment. It would also be helpful to have a list of any medications, diagnoses and any mental and/or medical health history.
YES. We work hard to maintain your privacy and confidentiality and if there is ever a breach, we will inform you. Visit our Privacy Policies page for details, or contact us with any questions/concerns.
Please check with your insurance payor or primary care provider to verify referral necessity.
The simple answer is yes! The act on engaging in therapy has been proven to be therapeutic. Healing
begins when you enter a safe space and engage with someone who is able to adequately interpret your
needs, who understands your concerns, and who is accepting of everything you bring to the
As unique as you are, so are your concerns. We work to help you determine what is troubling you and
what would work best for you to resolve those issues. Some issues many people explore in therapy
include learning healthy and effective problem-solving skills, increasing self-esteem, coping with life’s
stressors, improving their relationships with partners and family members, healing from trauma,
adjusting to life changes, planning their future, developing their personal identity and loving themselves
more. Although the goal is different for everyone, therapy can help you discover, uncover, and work
towards all of your goals
Yes, you can but we encourage you to first discuss any issues and concerns with your therapist to see if they can be resolved. However, we will support whatever you decide.
With your therapist you will set specific goals and ways to measure those goals along the way. Your therapist will also check in with you regularly to determine your progress in treatment and make necessary adjustments.
Shopping for a therapist can be hard if you are unsure what you want or need. The hard part is making
contact and revealing enough of yourself to determine if they are the right fit for you. We encourage
you to schedule a consultation before committing to a therapist. Most will offer a free phone
consultation, usually lasting 15 minutes. To use that time effectively, ask:
1. How can you help me meet my goals?
2. What techniques do you use?
3. What happens if I have an emergency between sessions?
4. What is your official license? And in what state(s)?
While many unlicensed providers may provide effective counselling/ life coaching services, each state
provides a licensing board to ensure that the provider is practicing in the correct manner, using
interventions based on evidence and working with your best interests in mind. If a provider is not or no
longer licensed in your state, the services they are providing may be illegal and you may not be able to
hold them legally accountable if malpractice occurs. It is your legal right to ask where they are licensed
and even to view their license. If you are uncomfortable asking, you can look them up through their
state licensing board.
Yes, we see children of all ages.
Yes! We provide a safe space and advocate for the LGBTQIA+ community. Our motto is "All of You is Welcome Here!"
At Hurt and Healing, we train our therapists and align our practices with the PFLAG commitment "to create a world where diversity is celebrated and all people are respected, valued, and affirmed." To learn more about PFLAG, go to www.PFLAG.org
Yes, we enroll new client throughout the year; however, please check the insurance tab in the FAQ section to determine if we accept your insurance or call our office for the most up-to-date information.
In NORTH CAROLINA: We are located at 118 Crocker Road, Havelock, NC, 28532. The office is directly across from the main gate of Marine Corps Airstation Cherry Point. We also serve clients further away and throughout the state via Telehealth.
In FLORIDA: We are located in West Palm Beach. Currently we are virtual only and serve clients throughout Florida via Telehealth sessions.
If you cancel your session within 24 hours, you will not be charged for the session. (link to cancellation policy)
If you miss an appointment or need to reschedule, we ask that you notify us 24 hours or more, prior to your session in order to not be billed. In the case of a last-minute cancellation, or missing a session without notice, you will be charged the full session fee. For details, please review our Cancellation Policy.
The practice offers a variety of support and therapy groups throughout the year. Dates vary depending upon need and attendance. Please see our list of current group offerings or check out our events page. If you are interested in a group that you do not see or want to participate in a current group, contact us at (252) 652-6047 or firstname.lastname@example.org as spots are limited.
While we attempt to protect your privacy, no group treatment can guarantee confidentiality. During groups we cover confidentiality and discourage discussion of topics or repeating of discussions by members with others outside of the group.
We are able to offer groups and workshops online depending on demand. If you are interested in attending or forming an online support group, please contact us for more information (252) 652-6047 or email@example.com
A telehealth consult (15–20-minute phone call) is free of charge for clients outside our immediate area.
Fees & Insurance
Initial Intake: (New Patient) Includes Diagnostic Assessment $200
Psychotherapy: (individual, couples, or family) with Dr. Hurt $200
Psychotherapy: (individual, couples, or family) with all other clinicians $150
Group Therapy: $50 per session
Workshops / Courses: $50 - $100 per session (or advertised package rate)
Assessments: $1,400 - $4,000 (based on individual needs)
Telehealth: Same price as in-person
Business consultation / Speaking Engagement: Call for Details
Assessment Intake fee:
When you schedule your initial assessment, you will be informed that we charge a flat fee of $200 for every assessment intake, regardless of whether you have insurance coverage. This fee is due at the time of your assessment intake appointment.
No, you do not need insurance to be seen in our office; however, normal fees will be charged to you and are collected at each visit.
For details, see "How much does a session cost?" (above)
Currently we are able to bill Blue Cross Blue Shield, Aetna, Cigna, Oscar, Oxford and United Healthcare as insurance providers. This DOES NOT include those plans covered by Medicare/Medicaid. Other forms of payment or reimbursement may be available.
***Although, we attempt to update remain current, if you believe the information is incorrect or that we are in your insurance network, please call our office for clarification (252) 652-6047.
If we are in network with your insurance; yes, we will directly bill your insurance.
If we do not accept your insurance, you may qualify for a subsidized payment reduction. A sliding scale application must be completed to determine the rate you qualify for.